This Privacy Policy describes how booksigo (“we”, “us”, or “our”) collects, uses,
and shares information when you use our mobile application and website (collectively, the “Services”).
By using our Services, you agree to the practices described in this policy.
1) Information We Collect
Information you provide
Account details (name, email, phone number).
Profile details and preferences (e.g., city, service interests).
Bookings and messages you send to providers via the app.
Support requests and other communications with us.
Information collected automatically
Device and log data (IP address, device identifiers, app version, crash logs, usage data).
Approximate location (to show nearby providers), when you allow it.
Cookies and similar technologies on the website (see Cookies).
Information from third parties
Payment processors (payment status, limited billing info—never full card numbers).
Analytics and anti-fraud partners.
Service providers who help us operate the Services.
2) How We Use Information
Provide, maintain, and improve the Services and features.
Facilitate bookings, communications, reminders, and notifications.
Personalize content (e.g., show nearby or relevant providers).
Analyze usage, fix bugs, and enhance performance and security.
Comply with legal obligations and enforce our terms.
Communicate with you about updates, offers, and important notices (you can opt out of marketing).
3) Sharing & Disclosure
We may share information in these limited cases:
With providers to fulfill your booking (only what’s necessary).
With vendors who process data for us (hosting, analytics, payments, support)—under contracts that protect your data.
For legal reasons (court order, compliance, preventing fraud or abuse).
Business transfers (e.g., merger or acquisition) where your information remains protected.
4) Cookies & Tracking
We use cookies and similar technologies on the website to remember preferences, measure traffic, and improve the experience.
You can control cookies in your browser settings. Some features may not work correctly without cookies.
5) Data Retention
We keep information only as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
When no longer required, we take steps to delete or de-identify it.
6) Data Security
We use administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is 100% secure.
7) Your Rights & Choices
Your rights may include the ability to access, correct, delete, or export your data, and to object to or restrict certain processing.
Marketing: you can opt out of marketing emails by using the “unsubscribe” link.
Location: you can disable location permissions in your device settings.
8) Children’s Privacy
Our Services are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children.
9) International Transfers
Your information may be transferred to and processed in countries other than your own. Where required, we use appropriate safeguards (e.g., SCCs) to protect your data.
10) Changes to This Policy
We may update this policy from time to time. If we make material changes, we’ll notify you by posting the new policy here and updating the “Last updated” date above.